Posted: (4 days ago) Performed duties of a concierge for the unit and answered phone calls, including patient's intercom phones. A concierge is a virtual one-size-fits-all provider of personalized services. You may also have administrative responsibilities, such as keeping records of resident vehicles, phone numbers, frequent guests, preferences and local maintenance and service providers. Apply to Concierge, Front Desk Agent, Doorman and more! He has been a college marketing professor since 2004. 739 Full Time Residential Concierge jobs available on Indeed.com. Concierges act as the first point of contact between guests and an organization. Bureau of Labor Statistics: Occupational Employment and Wages, May 2012: Concierges, Prem Group Companies: Concierge Job Description, Job Description of a Senior Living Housekeeper. Knows all essential aspects of our resort or hotel operations. They must uphold company culture at all times while making guests feel welcomed and valued. CONCIERGE DUTIES AND RESPONSIBILITIES: Develops a strong knowledge of the hotel's facilities and services and of the surrounding community. A concierge adds commercial appeal to a residence, thus enhancing the sales and marketing of the residence. Candidate should have at least 5 -7 years of exceptional hospitality skills working in the field of residential properties, retail, … Concierges also commonly receive questions about where to take guests or friends for an evening out on the town. Offering such services is as much a win for owners as is it for renters. Making special arrangements and reservations for guests makes a big part of the job of a concierge, who usually works at a hotel. Posting id: 600880144. The concierge is the hotel's frontline employee to fulfill the guests' requests and answer their questions, which typically are requests for information about the hotel's facilities and services. You normally take package deliveries, log them and get them to residents. Understanding customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel A key responsibility for the concierge is communication with the guest. Concierge Job Responsibilities: Meets with guests and provides outstanding customer service to all guests, owners, and visitors of the hotel. Just like a hotel concierge service, a residential one takes care of daily needs of their residents in the community. 1,038 Residential Concierge jobs available on Indeed.com. Adept at managing interactions with a wide array of personality types with complete professionalism and courtesy. Work within luxury residential developments throughout London as a Night Time Concierge We … Concierge Key responsibilities: Meeting and greeting residents/visitors and assisting them … Building Manager or Property Management Company Concierge Requirements: Maintain a smart … Managed incoming labs results and other prescriptions orders and properly located in patient's charts. He is responsible for meeting and greeting prospective residents, and many have come to expect this service when joining a residential community. Recommended top dining and entertainment options for guests in the Boston area. Daily duties of a Residential Concierge are handling requests from community residents, distributing mail, managing parking, commissioning handyman services, taking requests for repairs, presenting properties to potential tenants, and handling the marketing of residential communities. An independent concierge typically operates out of her home and helps clients at different addresses with tasks such as picking up dry cleaning. A basic function of the concierge is to provide a friendly "Hello" and "See you later" to residents and guests when they enter or exit. SEEKING A CONCIERGE FOR IMMEDIATE HIRE AT LUXURY RESIDENTIAL PROPERTY Responsibilities: As concierge, your goal is to provide an exceptional customer service experience to our residents and guests. In this role, you need a good working knowledge of the local area and effective phone communication skills. She has are far-reaching duties ranging from personal assistance to front-of-house services, much like the concierge of a hotel. In hospitals, hotels and other service-oriented organizations, they act as vital links between institutions and their patrons. A Houston-based company reports a return of $1.70 to $3.20 for every dollar spent on concierge services and increases in resident retention, new resident procurement and management productivity. He is responsible for meeting and greeting prospective residents, and many have come to expect this service when joining a residential community. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. We are currently recruiting for a Residential Concierge for the new Four Seasons Private Residences at 706 Mission Street. It is also her responsibility to show properties to prospective tenants and welcome new tenants with gift baskets and complimentary services to produce a warm, homelike environment. Concierge Job Summary We are looking for an experienced and reliable concierge to join our company. Responsibilities. You may also reserve party room or conference room spaces in the building for residents if applicable. You also typically take personal messages for residents and deliver them when you see them or as designated. Kokemuller has additional professional experience in marketing, retail and small business. Resident Assistant Job Description Sample Template This free resident assistant job description sample template can help you attract an innovative and experienced resident assistant to your company. Posted on December 2, 2020 December 2, 2020 residential concierge duties. ... private arrangements and Concierge services. Sort by: relevance - date. Assists guests and owners in a branded, friendly, proactive and efficient manner with appropriate follow-up as necessary. Assisted in providing customer service and data entry for nursing. What Are the Duties of a Resident Manager of an Apartment Complex? Additionally, concierges often greet guests of residents and may have to get resident approval before sending up an unknown guest or visitor. He has also written for various online publications. actual responsibilities of a concierge will vary depending on where they work Select a Section . What Type of Employees Work in Assisted Living. 5 Functions of a Concierge Pam 2016-03-28T06:19:01-07:00 Concierges have a broad range of responsibilities that may make their career role hard to define. He holds a Master of Business Administration from Iowa State University. Effectively communicated with team members to maintain clearly defined expectations. The World, Residences at Sea, is the largest privately owned residential yacht on earth. View this and more full-time & part-time jobs in Dallas, TX on Snagajob. Served as … ... Main Duties And Responsibilities. The process can also be done by phone, e-mail or in person. Responsibilities and Skills: We seek a passionate, friendly and customer service oriented candidate to work at a luxury residential building in Manhattan, NYC. RESPONSIBILITIES Operating from the Residential Lobby, the Residential Concierge responds to a wide variety of homeowner requests by accurately assessing the resident's needs and inquiries; offering personal recommendations and personalized touches to achieve maximum resident satisfaction while complying with all Four Seasons' policies. Apply online instantly. He distributes mail and signs for parcels and advises residents on local restaurants, shopping and entertainment. Related: Guidelines for Tipping Your Apartment Staff Page 1 of 59 jobs. A residential concierge is the face of a residential community or household and the intermediary between residents and management. What is a Concierge? Apply to Concierge, Front Desk Agent, Doorman and more! Knowledge of the local area and service providers in the community also helps in assisting residents with questions. Residential Concierge Manage concierge tasks for 159 residential units, supervising the priorities of 2 ambassadors during each shift Led the opening of a new property in Austin, establishing the operating procedures and training new hires The salary … Their duties are related to arranging special events, making reservations, and helping tourists by giving information about different aspects of the hotel rules and points of interest close to this building. Getting to know the names of residents is especially important to providing quality personalized service. People searching for Resident Care Coordinator: Job Description, Requirements & Career Info found the following resources, articles, links, and information helpful. Concierges help residents in a number of other ways to enhance the quality of their living experience. The concierge typically helps residents get timely resolution on housekeeping and maintenance issues. Wade attended West Virginia University where he studied English and creative writing. Residential Services Often, condominium complexes employee concierge clerks to oversee building services operations. Pay varies somewhat by the scope of the role and quality of the property, but the Bureau of Labor Statistics indicated average annual pay of $29,310 as of May 2012. We make the hiring process one step easier by giving you a template to simply post to our site. Return to Content. Chief Concierge – Luxury Mega Yacht. Residential Concierge jobs. He increases the satisfaction of residents and promotes a sense of community, in addition to alleviating the stress on management by personally dealing with residents. Residential Concierge Dec 2015 to Current Bozzuto Development - Boston, MA. Residential Concierge Job Description As a residential concierge, you will work as a personal assistant for the residents. Residential concierge desks often have brochures of local area attractions and maps of the downtown area to help in pointing residents to the right spots. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Provides guests with information about attractions, facilities, services, and activities in or outside the property. Performs various Human Resources responsibilities for the concierge department including the preparation of work schedules to maximize the effectiveness of the department Strictly enforces the privacy and confidentiality of all guests Ensures the shift checklist is completed Ensures known guest preferences are met and amenities provided. Apply for a Firstservice Residential Concierge job in Dallas, TX. A residential concierge is the face of a residential community or household and the intermediary between residents and management. As a Concierge, you will be the first step in each resident’s customer service experience. You will be … That doesn’t mean you will work as a security guard or spot boy. Concierge Job Description. You’ll be responsible for being the face of the institution, helping guests find attractions and places of interest, as well as maintaining a rolodex of names and numbers that … The position of a concierge is for you if you like working with people and can quickly and easily solve problems. Similar to a hotel concierge, a residential concierge handles the daily requests of the residents in his community, whether by phone, email or in person. Newer residents may ask about local restaurants, clubs or retail outlets. Description Concierges are responsible for being the point of contact for hotel guests who seek guidance and assistance during their stay. They are tasked with answering guest inquiries, directing phone calls, coordinating travel plans, and more. A concierge may make dinner reservations, reserve entertainment tickets, hail cabs and order food for delivery. On the other hand, a residential concierge helps the tenants or owners within one property, such as an apartment or condo complex. In some cases, he arranges travel. As the liaison between a property’s management and residents, a residential concierge manages parking, organizes and controls security and manages handyman services. Resident Concierge Resume. Copyright 2021 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. include working scheduled shifts each week and dealing directly with guests Makes guest reservations for air or other forms of transportation when requested. Responsibilities of a concierge in a community includes handling mails, parcels, making travel arrangements, shopping, entertainment and on. Neil Kokemuller has been an active business, finance and education writer and content media website developer since 2007. Posted: (4 days ago) Daily duties of a Residential Concierge are handling requests from community residents, distributing mail, managing parking, commissioning handyman services, taking requests for repairs, presenting properties to potential tenants, and handling the marketing of residential communities. Wade's poetry and short fiction have appeared in "The Frequent and Vigorous Quarterly" and "The Litter Box Magazine." Concierges may also help with move-ins and move-outs when available. The concierge is essentially a personal assistant to the building's residents. The concierge typically helps residents get timely resolution on housekeeping and maintenance issues. In a residential apartment building, you typically work at a desk or station near the front of the building. Displayed here are job ads that match your query. We offer the best of the best at every level of our organization. This doesn't necessarily mean you are at their beck and call to fetch food or dry cleaning. Joshua Wade has been a freelance writer since 2006. A residential concierge takes requests for repairs and organizes and maintains grounds-keeping services to keep the community in working order and visibly pleasing to prospective tenants. Headline : Highly experienced and reliable Resident Concierge with a stellar work ethic and guest satisfaction record. This service when joining a residential community have to get Resident approval before up... Has been a college marketing professor since 2004 local area and effective communication! Friends for an evening out on the other hand, a residential community or household and intermediary! And advises residents on local restaurants, clubs or retail outlets satisfaction record you will as. For nursing building for residents if applicable this role, you will work as a security guard or spot.! Calls, coordinating travel plans, and visitors of the hotel services is as much a win for owners is... 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