This site is a joke no really it is cause I live in Arizona and they are based in California so explain to me after filling out the info why in the blue ****** is my order Idaho? why do you take a single order and break it up and ship the items without protection so they get damaged, How are they considered "wholesale" when i can walk into wal-mart and buy the same figures for the same prices? We are very sorry for any inconvenience or frustration caused by this order and we appreciate the chance to make it right. Hi Alex, we would like to apologize for your experience shopping at our store. We're happy to hear that Donald was able to assist you with a resolution. Please don't hesitate to reach out if there is anything we can further assist you with. Entertainment Earth Reviews 39 • Great . As already mentioned under the heading, Is Entertainment Earth Legit, the website or company has received mixed reviews. Read about their experiences and share your own! We are thrilled to hear he was able to make things right and provide a resolution for the problem. Hello everyone. Never ordering from this company ever again. We look forward to speaking with you and providing further resolution. Entertainment Earth customer service is known to be excellent and extremely fast in resolving customer problems. I called to check on the return policy and I was fortunate enough to reach Donald Tapia. Entertainment Earth is your source for action figures, toys, collectibles, and bobble heads to collect. My original review from 16 December was removed. And when I opened the box, lo and behold, it was the incorrect joker pop, the one I did not need The reason that this is another problem is because their mistake cost me more money. Thank you very much. Was able to actually speak to someone which is not to easy theses days. Now for the cons. Entertainment Earth Marvel & DC wooden figures (Toy) Reviews Jason August 30, 2018 Action Figures and Toys Reviews , Collectables , News , past , Reviews Leave a comment 1,574 Views Retailer Entertainment Earth has started a monster push with the classic wooden toys of old. I am so Excited to receive my order!! Gave me his extension and will order directly through him again. He was able to arrange replacements to be sent and emailed me a shipping label for the return within a matter of minutes. To find more information about reviews and trust on Sitejabber.com please visit. Bad at first, saved by good customer service, hopefully! When I made the phone call I was extremely upset but by the time I was done working with mr. Tapia I had it a good impression of the company again. Have a question about Entertainment Earth? Read honest and unbiased product reviews from our users. Hello Bill! Read 100% Free Entertainment Earth Review by Scamorno Team. We are very sorry for any inconvenience caused. Super slow shipping WILL NOT order from them again! Please don't be fooled by this and avoid buying from this company. Consumers satisfied with Entertainment Earth most frequently mention customer service, phone call and star wars. This company responds to reviews on average within 6 days. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. They won't ship for weeks on in-stock items and won't allow you to cancel the order, even though they've done nothing with it. Emails and phone messages to their corporation unreturned, but a call to Donald in customer service made things right and he apologized for the entire situation. I’ve order countless other things from other companies and have everything I ordered. www.entertainmentearth.com Visit this website www.entertainmentearth.com. Entertainment Earth has a consumer rating of 3.83 stars from 128 reviews indicating that most customers are generally satisfied with their purchases. EE Distribution™, a division of Entertainment Earth®, is a wholesale distributor that welcomes you to a brand-new world of unique and hard-to-find products for your business. He took time to answer all my questions and was very polite. The Machine Stops is not simply prescient; it is a jaw-droppingly, gob-smackingly, breath-takingly accurate literary description of lockdown life in 2020. Please reach out if we can further assist you in any way. Read honest and unbiased product reviews from our users. I placed order on 12/6 and it shipped 2 days later to shipping partner PITNEY BOWES. The month estimates we list are reflective of the information we receive directly from the vendor regarding the expected ship date for an item. Read real customer ratings and reviews or write your own. I had the pleasure of speaking with Donald about an order I received that was damaged. We're glad to hear your issue was resolved! Entertainment Earth was birthed in 1995, in the San Fernando Valley of Los Angeles, California. As an operation they are top of the line. Read honest and unbiased product reviews … DO NOT buy from them!! Took ages to ship, Received the wrong item Took ages to ship, and once it finally arrived, it was completely the wrong item. Entertainment Earth asked me what shipping I wanted, so I chose USPS retail ground. To contact customer service you can email them on their online contact form by clicking the ‘Email Us’ prompt in the website footer. I am very hurt and angry over this entire situation and I highly suggest you all of your fellow collectors that you please take your business elsewhere. My 2yr old was afraid and crying when the experience started but by the end didn't want him to go and was giving hugs and kisses! EEDistribution is not really a wholesale company, their "wholesale" prices are high and not really wholesale prices and their shipping (especially international) is ridiculously expensive. Ms. Entertainment earth just uses the slowest shipping service possible. Turns out they do not ship through UPS or USPS. I'll never do business with them again! 169 people have already reviewed Entertainment Earth. We’re in this together! Just about pocketing the majority of the shipping and sending to you the cheapest way possible. Loo at how EE shows to be 4 stars. Mint Condition Guaranteed. I really never trust in pre-ordering from them anymore if I can find items at better sites. About a year but honestly it was a mew item and the wait on any other site was just as long or longer. How many stars would you give Entertainment Earth? Mint Condition Guaranteed. Entertainment Earth is a great company… Entertainment Earth is a great company to deal with. There are many other websites that can get you the same items, get to you quicker, and treat you better. Please let us know if there is anything else we can help you with. The inability to cancel a pre-order without paying a hefty re-stocking fee seems excessive, especially once the item goes beyond its scheduled release date. The individual that had spoken to on the phone acting like he really didn't care about my situation is said that it wasn't his responsibility! ETAs are subject to change at the will of the manufacturer and often do. Is Entertainment Earth Legit (Jan 2021) Reviews >> Look out for this website selling thousands of unique and rare collectibles for all the comic book See Original Article . A bit of a wait, but that is understandable. I received another order from them with another non mint item that was clearly picked bad. It was a really popular item, so I was fine waiting. We are thrilled to hear how your situation was handled, and we appreciate your feedback! Entertainment Earth is an established Action Figures, Toys, Replicas, Collectibles, Bobble Heads, and more retailer. Very well spoken and knowledgeable. We're thrilled to hear about your positive experience with Entertainment Earth. Complete mess as I gave almost 3 weeks for this item to arrive. Website indicated it would arrive in time for Christmas. 131 Reviews | 4.0 Rating Visit Site Deals Deals Reviews Reviews Coupons Coupons Trust Score Trust Questions & Answers Q&A. Entertainment Earth has a customer for life and I will do all that I can to make sure future business is directed to them. Low-impact aerobic exercise. Special thanks to Donald for his exceptional customer service today 1/13/2021! I had contacted Entertainment Earth on many accounts to see if I could make payments on this item through my debit card or a money order. Write A Review (It only takes 30 seconds!) Read Entertainment Earth reviews submitted by real customers or submit a Entertainment Earth review. Every single time I pre-order from Entertainment Earth the item is delayed and rescheduled. Entertainment Earth has a huge inventory of action figures, bobble heads, toys and other collectibles from a wide variety of television programs, movies, sci-fi and horror shows, comics, music and sports. Customer service is horrible! We're thrilled to hear you received your item! On top of the fact that they charge a ridiculously expensive shipping rate. Thank you for leaving a review, Megan! Voice your opinion today and hear what 49 customers have already said. Entertainment Earth is your source for action figures, toys, collectibles, and bobble heads to collect. You ought to read honest review of Entertainment Earth here. We look forward to continuing to serve your needs in the future. When you spend over $100, they should send it priority mail for free. Whenever a problem does arise the company takes care of it immediately and efficiently. Orders from the website arrived three-five weeks late and there was a live fly (yes, a fly) in one container prepared by a third party vendor. entertainment earth reviews Exercise for rheumatoid arthritis usually includes: Stretching. From there, it shipped to various locations of Pitney Bowes until 12/15 to their Stockton, CA location. I've always had great customer service when dealing with this company. His attention to detail and genuine concern about keeping me as a customer will retain my business. I appreciate his professionalism and concern to resolve the issue expeditiously. I am a wholesaler and they compete with the wholesalers with their retail store. If you’d like to discuss this further, please contact me directly so I can help make this right. What was the point of purchasing an in stock item when it’s taking over 3 weeks to arrive and I still have no updates on when it will actually arrive?!? Stay connected with Entertainment Earth to enjoy the latest Entertainment Earth coupon. © 2021 Trustpilot, Inc. All rights reserved. About Entertainment Earth. I will continue to shop with Entertainment Earth for a long time. I hope the delivery helps ease some of your concerns. Thank you for taking the time to leave your feedback! Long story short, I contacted the actual toy company themselves, and they mentioned this was not the case. ... Entertainment Earth Reviews 49 • Poor . Thank you for leaving a review of your interaction with us, Debbie! You ought to read honest review of Entertainment Earth here. Hello Jennifer, thank you for leaving a review! Based on customer reviews, the ordering of pre-release items is the main area that Entertainment Earth needs to improve. Stretch when you get started to warm up. Very pleased with Donald's excellent customer service. Thank you for your review, Raymond! We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. This notice is reflected in the item listings on the website. And if you do decide to purchase with EE, buyer beware. If you have questions, please give us a call at 818-255-0095. If youve ever had something shipped via smart post, you know how horribly slow it is. Thank you for leaving a review of your experience with Donald! Contacting Entertainment Earth regarding a shipping issue on my yet received item was met with a very personable and helpful customer service rep, Donald. Find helpful customer reviews and review ratings for Entertainment Earth Designer Series Wonder Woman by Darwyn Cooke Action Figure at Amazon.com. Please don't hesitate to reach out if you have any questions in the meantime! He handled our reorder, and explained the lost/replacement process. Our Clients' satisfaction is our top priority, and we are incredibly sorry that this was not the level of service you received. They even do this their wholesale customers too, but worse. very pleasant and knowledgable.. She is what great customer service is all about.. They keep giving us the run around. We would be happy to help! I’m confident that we will get the figure. Please don't hesitate to reach out if there is anything we can further assist you with. I cannot give Donald enough stars! A free inside look at company reviews and salaries posted anonymously by employees. Tell us about your experience with Entertainment Earth: Your name: Your email address: Join the 49 people who’ve already contributed. I would've had this package a week ago even if it had been shipped USPS media mail! About Entertainment Earth is your source for action figures, toys, collectibles, and bobble heads to collect. If you wouldn’t mind giving us a call at 818-255-0095 at your earliest convenience, it would be greatly appreciated. Best of all, it's free. My figures always come in great condition. I ordered the newest joker Funko pop through their website. Read honest and unbiased product reviews … Find helpful customer reviews and review ratings for Entertainment Earth Doctor Who 500 Year Mini-Diary at Amazon.com. Thank you for leaving a review of your experience. Great prices and a lot of toys are in stock. The shipment in question has been delivered. Entertainment Earth has a consumer rating of 3.83 stars from 128 reviews indicating that most customers are generally satisfied with their purchases. I called customer service, and they are unwilling to connect me to a supervisor or give me a refund for the item since “it’s still on the way”. We would be happy to provide assistance and further clarification if you would like to give us a call. Customer Reviews: As already mentioned under the heading, Is Entertainment Earth Legit, the website or company has received mixed reviews. Entertainment Earth is an established Action Figures, Toys, Replicas, Collectibles, Bobble Heads, and more retailer. I've made multiple purchases from EE and they always deliver the best. Thank you for leaving a review of your experience. Get the latest BBC Entertainment and Arts news: breaking news, views and analysis on celebrities, music, film, theatre, books and literature, TV and radio including audio-video content. Do not order from them. My issue with them seems to be resolved after multiple calls. Most likely they went the cheap route because they offered free shipping. Update 5/10/19 - I can no longer in good conscience recommend EE. I have rated Entertainment Earth with 5… I have rated Entertainment Earth with 5 stars because of Donald Tapia. I have received several more orders that were damaged, and the replacement was damaged. Trustpilot.com has given it a 3.1 rating out of 5, and sitejabber.com has assigned a rating of 3.8 stars, while resellerratings.com has shown a 4.2 rating. Find the best Live Entertainment near you on Yelp - see all Live Entertainment open now. Trustpilot.com has given it a 3.1 rating out of 5, and sitejabber.com has assigned a rating of 3.8 stars, while resellerratings.com has … 2.4. www.entertainmente arth.com. We are working through solutions and we will be back up to standard speed shortly. Amy Waldman, a former South Asia bureau chief for the New York Times, writes about a clash of cultures with eye-level empathy in 'A Door in the Earth.' Chadwick Boseman’s tragic death at the age of 43 shocked the world on August 28, 2020. This item was pushed back to January do to suppose production issues along with covid-19. I’ve had a figure in order since April of 2020, and had the typical negative experience others have described, with shipments held in limbo and stuff hanging in Stockton with bogus Pitney Bowes shipping sketchiness.I was delighted that there was an actual live staffed customer service line, and got put through to Donald, who was able to confirm that it should’ve been long since delivered, and that their particular shipping partner have been problematic.Donald was fast, courteous, honest, and well dialed in: he was able to confirm stock on a replacement, as well as reserve a piece for me, with shipping supplier upgrade and change. This specific POP, 1989 Batman Joker, has two different kinds of jokers. These are exercises that keep your heart strong, … Thanks again. Hello Nina, I’m sorry to hear that our service did not satisfy your expectations. Entertainment Earth promises one thing to their customers then they turn around and do the complete opposite of what they claim. I ordered from this company, and it’s been a month and I still have not received the item. If you every purchase from them remove your card immediately! I've recently pre-ordered a rarer funko pop from the shop called entertainment earth and I was wondering what are your experiences with the shipping and overall satisfaction with the product? If I could give a negative score I would. Same day response to emails. Show Editor's Picks × Refine Your Search. The individual I spoke to a new phone said they wasn't able to take payments of any sort, but he ensured me not to worry that I would get my item and I would receive an email around the first of the month so I could pay for the item. They guaranteed it by Christmas but that was a lie. The customer support at Entertainment Earth is always quick and professional when responding to our queries. I don't mind competition but not from the people I am actually buying from. This review is for the "wholesale" part of the company. Had a question about an out of stock item, and he explained clearly what action to take and helped me directly.