At CubeSmart Self Storage we say that it’s what’s inside that counts.That’s where you come in. "itemListElement": Helpful 0 Not helpful 0. When you use SmartRental to rent your storage unit, a high-quality, secure lock is included and will be inside your unit waiting for you. Apply for a CubeSmart Customer Service Associate / Key Holder (Full-Time) job in Fremont, CA. I should have known better I should have known better. I asked why none of the other CubeSmart customers had been notified and she said she was unsure. For your peace of mind, CubeSmart has locks that are the industry standard for securing your storage unit. Performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder, and maneuver around physical properties while performing various maintenance and inspection duties. "position": 1, Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Reply. CubeSmart’s Customer Service Culture is called “WOW!”; it means “surprise and delight Customers by always giving more than expected.” The WOW! Whether you’re coming by to rent a personal storage unit for the first time or just swinging in to pick up a few items, our convenient self-storage options can help make your experience stress-free. } ] "@id": "https://www.cubesmart.com/contact-free-rental/", Copyright 2020 CubeSmart. Register below to access your account, view your statements, and make payments online. With SmartRental, your rental begins as soon as you complete the process. CubeSmart Commitment: Stringent Cleaning and Social Distancing Practices To meet evolving expectations during the COVID-19 pandemic, we are taking precautionary measures and cleanliness to the next level. }. I called and emailed management and CubeSmart Corporate about the situation and never received a call back or reply to my email. Sign in to your account. CubeSmart is one of Move.org’s best self-storage companies.It’s one of the largest storage unit providers in the US, so it’s easy to find a nearby facility. Disclaimer: *Storage unit sizes are approximate and subject to availability. As a Customer Service Associate / Keyholder (Part-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. We have strived to redefine service in the self-storage industry with the rollout of our logistics services and other enhanced amenities, and we have even established a dedicated WOW! Customer Service: Email our Customer Service specialists Call 1-844-248-3104. "@type": "ListItem", 1 CubeSmart Customer Service interview questions and 1 interview reviews. Verify your account. As a Customer Service Associate II / Keyholder, the compassion you show to customers, the leadership role you play in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. 139 Cubesmart Storage jobs available on Indeed.com. Voice your opinion today and hear what 229 customers have already said. If you want to bring your own lock, you can return the CubeSmart-provided lock to the manager for a credit on your account. No such thing as customer service or compassion. The safety and wellbeing of our teammates, customers, and neighbors has always been our top priority. 326 CubeSmart reviews. Register your account. { Share. Search job openings, see if they fit - company salaries, reviews, and more posted by CubeSmart employees. "name": "1Contact-Free Rental" You can contact the customer service representative of CubeSmart calling CubeSmart's helpline phone numbers. Need a little extra comfort for your stuff? As a Customer Service (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. US. Overview At CubeSmart Self Storage we say that it's what's inside that counts.That's where you come in. They ended up having a sewer leak destroying my items which is everything I moved from my home across the country to my new state. Do you agree with CubeSmart Self Storage's TrustScore? We found your account, and it looks like you are registered with the email address shown at right. 318 CubeSmart reviews. "item": As a Customer Service Associate/Key Holder (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. Other restrictions, taxes, fees, and insurance requirements may apply. Overview At CubeSmart Self-Storage we say that it's what's inside that counts.That's where you come in. Responsibilities . Employment: Looking for employment opportunities at CubeSmart? Paying your bill online is fast, secure and convenient. OUTSTANDING customer service at store 6330 in Surprise, AZ I store my stuff at store 6330. Department is responsible for all events, communications, and training related to Customer Service and Culture. CubeSmart is a place where you'll make a difference, helping customers during some of their most challenging times, making a difference when they need it most. },{ Challenges. Do you agree with CubeSmart Self Storage's TrustScore? Do not use! Become an expert on the leasing process, explaining it to customers and managing all aspects of rentals from making a sale, to taking payments, to selling merchandise, to offering insurance and making collection phone calls. As a Customer Service Associate/ Key Holder (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. At CubeSmart Self-Storage we say that it’s what’s inside that counts.That’s where you come in. Our SmartRental system is set up to be entirely transparent so you understand what you’re paying for. View our current openings. Take ownership of your store's retail business, including operating the point of sale system, processing reports, and making bank deposits. Having trouble setting up your account? Here at CubeSmart, a commitment to customer service is at the foundation of our unique culture. You don’t even have to step foot in an office. Bill Pay: Pay your bill online Call 1-888-645-8236. On occasion, you may need to lift and/or move up to 50 pounds. Your unit will be secured with a tamper-resistant seal. CubeSmart salary trends based on salaries posted anonymously by CubeSmart employees. College education is a plus. AVOID CUBESMART Useful. A free inside look at company reviews and salaries posted anonymously by employees. Department. "item": CubeSmart Services. Customer Service Associate II / Keyholder (Full-Time) CubeSmart - Bourne, Massachusetts Customer Service Associate/ Key Holder (Full-Time) Horrible customer service and the insurance is … CUSTOMER SERVICE: 1-877-279-7585. If you have any questions about your lease or access, please contact your store manager. After you complete your SmartRental, we will provide you with a personal access code for the keypad located at the storage area entrance. 96 views . Footnote: †Promotions available on select units and cannot be combined with other offers except for our military discounts. { And when you do, the company blows you away with its storage options, excellent customer service, and … | Read 161-180 Reviews out of 218 { { Pay your bill, access your personal gate code, and more, from the palm of your hand. Process daily, weekly, monthly, and annual reports; participate in monthly Profits & Loss reports; submit invoices; and work with vendors. Our rentals are offered month-to-month, so you will pay for your first month of rent as well as a one-time administrative fee. CubeSmart was awarded Best Customer Service in 2012 by Inside Self-Storage. These added options are available to our Customers at time of rental. Average salaries for CubeSmart Customer Service Representative: $32,985. Reply. Use our storage unit size guide. Yes. A basic understanding of reading financial reports and managing expenses. A free inside look at company reviews and salaries posted anonymously by employees. We found your account! Apply to Customer Service Representative, Retail Sales Associate, Store Manager and more! CubeSmart Cons: Customer service. CUSTOMER SERVICE: 1-877-279-7585. Review #1114340 is a subjective opinion of . 3 CubeSmart reviews. Customer service is at the heart of CubeSmarts unique culture, commented CubeSmart President Chris Marr. A free inside look at company reviews and salaries posted anonymously by employees. Thank you for the excellent customer service! That is why we are employing more stringent cleaning … CubeSmart review from Sunrise Manor, Nevada rated 1.0/5.0: Stay as far away as possible from this company. Rent Online with SmartRental The easy way to complete your storage unit rental online, on your time. Investor Relations & Corporate Information: Explore our Investor Relations site. As a Customer Service Associate / Key Holder (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. At CubeSmart Self Storage we say that it’s what’s inside that counts.That’s where you come in. "@type": "ListItem", If you chose a unit with a “first month free” promotion, the administrative fee still applies. You’ll also make your first month’s payment for your storage unit at this time. CubeSmart stands out offering WOW!service, complemented by an extensive suite of premium business services such as logistics planning, free Wi-Fi, remote controlled access & charity drop off in their Super Stores. 1 CubeSmart Customer Service interview questions and 1 interview reviews. Our teammates will ensure a cleaned and prepped storage space for arrival. Valid driver's license and insurance with access to reliable transportation used during the workday. [ Reserve a storage unit at one of our 1200+ facilities today to lock in your storage deal. That’s whereyoucome in. Rent Online and Move In Contact-Free Your convenience is our top priority. "item": CubeSmart is making self storage flexible and easy by providing all the amenities and services you or your business will need with the most trained staff in the industry. CUSTOMER SERVICE: 1-877-279-7585. "url": "https://www.cubesmart.com/", 318 CubeSmart reviews. Our website collected and compiled various consumer reviews about CubeSmart and Public Storage as well as customer ratings and recommendat Consider our climate-controlled units. If you continue to have trouble, contact us at 1-800-350-2127. I couldn't be happier with the service I get here. } 2 CubeSmart reviews. I've been with CubeSmart for about 6 months now, and I'm already seeing a rent increase. Sign in to your account. Serve in an advanced role at your store by collaborating with our training team on developing store team members to enhance sales and service, participating in financial reviews with your District Manager and store team, and coordinating and conducting disposal sales. We are excited to announce that we have been named the Best Customer Service award winner from Inside Self-Storage's (ISS) 2016 Best of Business reader-choice poll, an annual campaign that solicits "Best of Business" votes from self-storage industry professionals. Reply. "@context": "http://schema.org", Learn more here. "position": 2, Click here to learn more. Apple and the Apple Logo are registered trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. Laying the Foundation. Reviews from CubeSmart employees about working as a Customer Service Representative at CubeSmart. That is true now more than ever. If you need to register or would like to change your email address or password, this page will let you do so. Log in to access your account, view your billing statement and make online payments. This is self storage on your terms! CubeSmart’s Customer Service Culture is called “WOW!”; it means “surprise and delight Customers by always giving more than expected.” The WOW! A high school diploma or equivalent. The WOW! A welcome email will arrive in your inbox with your storage location’s information, your personal gate code, your storage unit number, and directions to its location. Forgot your password? CubeSmart’s Customer Service-focused Culture is called “WOW!”; it means “surprise and delight Customers by always giving more than expected.” Culture education is the responsibility of the WOW! CubeSmart President Chris Marr had this to say about the award: “Customer service is at the heart of CubeSmart’s unique culture…We have strived to redefine service in the self-storage industry with the rollout of our logistics services and other enhanced amenities, and we have even established a … 7 Customer Services & Support Salaries provided anonymously by CubeSmart employees. Your convenience is our top priority. "name": "Home" Our content is free because we may earn a commission if you purchase products after clicking ads on our website. What CubeSmart offers. A positive, outgoing personality with passion for helping people. In 2012, a "WOW!1–Learning the Culture" class was launched. Learning the Culture. "@id": "https://www.cubesmart.com/", } We’ve simplified the … Continue reading "Contact-Free Rental" At CubeSmart Self Storage we say that it’s what’s inside that counts.That’s where you come in. A passion for customer service and helping people. It’s simple, fast, and can be done anytime, anywhere, and on any device. "url": "https://www.cubesmart.com/cubesmart-services/", "position": 2, At CubeSmart Self Storage we say thatit’s what’s inside that counts. 161 Cubesmart Self Storage jobs available on Indeed.com. You must have the ability to work Saturdays. Inside your unit, you will find a welcome bag and helpful information about your facility, as well as your lock. 7 Customer Services & Support Salaries provided anonymously by CubeSmart employees. "name": "CubeSmart Services" 0 comments . Provide an email address and password, and we'll get it ready for online access. CubeSmart - Poor customer service. This is the fifth time CubeSmart has been recognized by ISS readers, having won in the Best Customer Service category in 2014 and 2012 as well as the Best Call-Center Services category in 2015 and 2013. All you have to do is confirm your rental information in our secure online form and electronically sign your lease. Laying the Foundation. PissedConsumer1114340. Apply online instantly. CubeSmart Commitment: Stringent Cleaning and Social Distancing Practices To meet evolving expectations during the COVID-19 pandemic, we are taking precautionary measures and cleanliness to the next level. Useful. At CubeSmart Self Storage we say thatit’s what’s inside that counts. Comment. Email Address: For security purposes, please provide a little more information. "position": 2, Click here to learn more. If you already registered your account, sign in here. "@type": "ListItem", A free inside look at company reviews and salaries posted anonymously by employees. Our website collected and compiled various consumer reviews about CubeSmart and Public Storage as well as customer ratings and recommendat That is true now more than ever. Enter the email address you use to log in and we'll send your password to the contact email address linked to this account. CubeSmart Public Storage Auctions: See Our Regularly Updated Auction Listing, CubeSmart Privacy Policy, Terms and Trademark Usage. As a Customer Service Associate/Key Holder (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. "@id": "https://www.cubesmart.com/cubesmart-services/", At CubeSmart, our goal is to make self-storage units more than just a place to put your stuff. You are here: Home » CubeSmart Services » Contact-Free Rental { A free inside look at company reviews and salaries posted anonymously by employees. 1 CubeSmart Customer service associate ii jobs in Morganville, NJ. As a Customer Service Associate/ Key Holder (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. All rights reserved. As a reminder, once you’ve accessed your unit, you must review, sign, and submit your CubeSmart Lease Agreement within 24 hours of receipt if you have not already done so. Our frictionless, transparent, and fast online rental process can help you accomplish everything you need to secure a self-storage unit at whatever time works best for you. The insurance refused to pay for any of my items so I reached out to cubesmart and they won't even call me back. Overview. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. As a Customer Service Associate II / Keyholder, the compassion you show to customers, the leadership role you play in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. A free inside look at company reviews and salaries posted anonymously by employees. MALVERN, Pa., Aug. 03, 2017 -- CubeSmart today announced that it was named the Best Customer Service award winner from Inside Self-Storage's 2017 Best of Business reader-choice poll, an annual... | … What salary does a Customer Services & Support earn in your area? It is disheartening to know that hundreds of companies who share values that honor and respect the customer, CubeSmart is not one. That means your unit will be prepared for whenever you are ready to move in. "@type": "BreadcrumbList", That’s whereyoucome in. Learn about CubeSmart culture, salaries, benefits, work-life balance, management, job security, and more. 314 CubeSmart reviews. Do not use! Paying your bill online is fast, secure and convenient. Department is responsible for all events, communications, and training related to Customer Service and Culture. } You've already flagged this Karen Finney 1 review. Overview At CubeSmart Self-Storage we say that it's what's inside that counts.That's where you come in. View this and more full-time & part-time jobs in … Otherwise, your access to the property may be revoked until the Lease Agreement is signed. 3 CubeSmart reviews. No waiting for office hours, no rushing, and no surprises. Advertisements Some … We also require that online renters purchase our monthly protection plan and a lock, both designed for stored property. Share. "position": 3, 218 people have already reviewed CubeSmart Self Storage. Strong accountability combined with enthusiasm for teamwork. Multiple other families were at the facility dealing with the same mess and the CubeSmart Customer Service Rep (called 800#) said ‘sorry, the facility is closed’, so he could only “report” the issue. CUSTOMER SERVICE: 1-877-279-7585. Overview At CubeSmart Self Storage we say that it's what's inside that counts.That's where you come in. Apply to Customer Service Representative, Retail Assistant Manager, Retail Sales Associate and more! Read about their experiences and share your own! Log in to access your account, view your billing statement and make online payments. Listen to customers to understand their unique situation and recommend solutions and products that meet their needs based on your expertise, CubeSmart training, and available in-store technology. Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Participate in operations activities such as: inspecting the store through daily walk-throughs, performing lock checks, and cleaning and maintaining the property. Click here for offer details. Not sure what size storage unit you need? 3+ years' experience in the retail or service industry (for example department stores, supermarkets, warehouses, specialty convenience, hotel, and restaurant). We offer a variety of free and premium storage services at our stores to save you time. Free interview details posted anonymously by CubeSmart interview candidates. No waiting for office hours, no rushing, and no surprises. Each installed CubeSmart location has one BrightSign network-enabled HD1010 digital signage player and one 46-inch commercial-grade monitor. },{ Overview. Voice your opinion today and hear what 182 customers have already said. Share. Jun 29, 2019 . It’s the simple way to manage your account anytime and anywhere. The safety and wellbeing of our teammates, customers, and neighbors has always been our top priority. Reasonable accommodations may be made to participate in the job application or interview process, and to enable individuals with disabilities to perform the essential functions of the job. We’ve simplified the storage experience with SmartRental. customer service: 1-877-279-7585 Forgot your password? Follow the steps below to check the status of your CubeSmart account. "url": "https://www.cubesmart.com/contact-free-rental/", Overview At CubeSmart Self Storage we say that it's what's inside that counts.That's where you come in. The easy way to complete your storage unit rental online, on your time. First Name: Last Name: Phone Number: Postal Code: Send Reminder . Enter the email address you use to log in and we'll send your password to the contact email address linked to this account. Horrible customer service and the insurance is a scam. Free interview details posted anonymously by CubeSmart interview candidates. Useful. A free inside look at company reviews and salaries posted anonymously by employees. What salary does a Customer Services & Support earn in your area? Overview At CubeSmart Self Storage we say that it's what's inside that counts.That's where you come in. Competitive hourly rate Paid Time Off - Vacation, Sick, and Holidays. Once you’ve placed your items into your unit, use the lock to secure your belongings. It’s simple, fast, and can be done anytime, anywhere, and on any device. CubeSmart Cons: Customer service. Unify brand, product and service messaging across more than 350 stores nationwide; Enhance customer service by providing clear, concise recommendations to storage and logistics questions At CubeSmart Self Storage we say that it’s what’s inside that counts.That’s where you come in. Here, you'll belong to a team that works together to simplify challenges and innovate solutions that … Honor and respect the Customer, CubeSmart has locks that are the industry standard for securing your unit... Form and electronically sign your lease or access, please contact your store 's Retail business including. Use the lock to the contact email address and password, this page will let do! By CubeSmart employees about working as a one-time administrative fee wo n't even Call back... Contact your store Manager, taxes, fees, and can be done anytime, anywhere, more. To register or would like to change your email address you use to log in and we send! A rent increase you want to bring your own lock, both designed for stored property Storage. Are the industry standard for securing your Storage unit, reviews, and insurance requirements may apply may pay for! Check the status of your CubeSmart account in our secure online form electronically. 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